Legal & Privacy

Privacy Policy

Your privacy matters to us. This Privacy Policy explains how Systemwise collects, uses, stores and protects information when you use our website, software, services and related communication channels.

Last Updated: 24 September 2026

1. Introduction

This Privacy Policy applies to Systemwise and explains how information may be collected and processed when you visit our website, create an account, use the Systemwise platform, contact our team or use our services.

By using Systemwise, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Depending on how you interact with Systemwise, we may collect the following categories of information:

  • Account Information: name, business name, email address, phone number, login information and account details.
  • Business Information: information you provide about your business, customers, leads, employees, projects, sales activities and workflows.
  • Communication Information: information you provide when contacting us through email, WhatsApp, forms, chat or other communication channels.
  • Transaction Information: subscription, billing and payment-related information required to process your purchase or subscription.
  • Technical Information: IP address, browser type, device information, operating system, usage information and technical logs.
  • Cookies and Similar Technologies: information collected through cookies and similar technologies used to operate and improve our services.

3. How We Use Information

We may use collected information for purposes including:

  • Creating and managing Systemwise accounts.
  • Providing CRM and business management services.
  • Processing subscriptions, payments and invoices.
  • Providing customer support and technical assistance.
  • Sending service-related notifications and updates.
  • Managing integrations and requested automations.
  • Improving platform performance, functionality and security.
  • Detecting and preventing fraud, abuse or unauthorized activity.
  • Complying with applicable legal and regulatory requirements.

4. Customer Data

Systemwise may allow customers to store business information such as leads, contacts, customer details, sales records, tasks, communications and other business data within the platform.

Customers are responsible for ensuring that they have the appropriate rights and permissions to collect and process personal information that they upload or manage through Systemwise.

We do not sell customer business data to third parties for their independent marketing purposes.

5. WhatsApp, Email and Third-Party Integrations

Systemwise may integrate with third-party services such as WhatsApp, email providers, payment processors, meeting platforms, analytics services and other business tools.

When you enable an integration, information may be exchanged with that third-party service as necessary to provide the requested functionality.

Third-party services operate under their own privacy policies and terms. We recommend reviewing the privacy practices of services you connect to Systemwise.

6. AI and Automated Features

Systemwise may provide AI-assisted features for tasks such as lead qualification, message assistance, workflow automation, data organization and business support.

Information submitted to an AI-enabled feature may be processed to provide the requested functionality. Customers should avoid submitting sensitive information unless it is necessary for the intended business use and permitted under applicable law.

7. Cookies and Analytics

We may use cookies, analytics tools and similar technologies to understand website usage, remember preferences, improve performance and maintain security.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

8. Data Sharing

We may share information with service providers and technology partners when necessary to operate Systemwise, process payments, provide integrations, maintain security, provide support or comply with legal obligations.

We do not sell personal information to third parties for their own independent advertising or marketing purposes.

9. Data Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure or destruction.

However, no online system, transmission or storage method can be guaranteed to be completely secure.

10. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes and enforce applicable agreements.

Retention periods may vary depending on the type of information and the purpose for which it is processed.

11. Your Rights and Choices

Depending on applicable law, you may have rights relating to your personal information, which may include:

  • Requesting access to personal information.
  • Requesting correction of inaccurate information.
  • Requesting deletion where legally applicable.
  • Objecting to or restricting certain processing activities.
  • Withdrawing consent where processing is based on consent.

To make a privacy-related request, contact us using the details provided below.

12. Children's Privacy

Systemwise is intended for business and professional use. Our services are not directed toward children.

We do not knowingly collect personal information from children where prohibited by applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

When changes are made, the updated policy will be published on this page with a revised "Last Updated" date.

14. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the handling of your information, please contact Systemwise.

Email: support@systemwise.in

Website: systemwise.in

Location: Jaipur, Rajasthan, India